Refund policy

2Fruits Wellness LLC Return & Refund Policy

Returns

You may request a return within 7 days of delivery, or within 7 days of purchase for items bought in-store.

Eligible items must be unused, in the same condition you received them, and in their original packaging. A receipt or proof of purchase is required.

To request a return, email 2Fruitswellness@gmail.com. Please wait for approval and return instructions before mailing your item.

Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Perishable products, including food, herbs, and flowers
• Intimate or sanitary products
• Liquid products
• Gift cards
• Downloadable products
• Personal care products that have been opened or used
• Sale items

These exclusions do not limit any rights you may have under applicable law for damaged, defective, or incorrect products.

Damaged, Defective, or Incorrect Items

Please inspect your order upon receipt. If an item arrives damaged, defective, or incorrect, email 2Fruitswellness@gmail.com promptly with your order number, a description of the issue, and photos if available.

We will review the issue and provide instructions for a replacement, refund, or other appropriate resolution. Any required return shipping for our error or a confirmed defective product will be covered by 2Fruits Wellness.

Refunds

Once we receive and inspect your approved return, we will email you to confirm whether your refund has been approved.

Approved refunds will be issued to your original payment method. Your bank or payment provider may require additional time to post the credit.

Items returned used, damaged, or missing parts for reasons unrelated to our error may receive a reduced refund or be declined. Returns requested outside the 7-day window are not accepted, except where required by applicable law.

Exchanges

We offer exchanges only for damaged or defective items, subject to availability. Contact us before returning an item.

Return Shipping

Customers are responsible for return shipping costs for eligible change-of-mind returns. These costs are paid directly to the carrier and will not also be deducted from your refund.

Original shipping charges are non-refundable for change-of-mind returns, except where required by applicable law.

The return mailing address will be provided after your request is approved. We recommend using tracked shipping and keeping your shipping receipt.

Gifts

For approved returns of purchases marked as gifts and shipped directly to the recipient, a gift credit will be issued for the eligible item’s purchase value.

For purchases not marked as gifts, approved refunds will be issued to the purchaser’s original payment method.

Late or Missing Refunds

If you have not received an approved refund, check your account and contact your bank or payment provider about processing times. If you still need help, email 2Fruitswellness@gmail.com.

Contact

2Fruits Wellness LLC
2Fruitswellness@gmail.com